At times, up to 93% of communication is non-verbal. This includes your image, tone of voice, eye movement, posture, hand gestures, facial expressions and so much more. With this in mind, is your non-verbal communications fit for success? Non-verbal communication can be used as a tool to communicate effectively with others and to understand not only what others say, but to discover the unspoken messages and feelings behind their words and actions. Learning how to “hear” those non-verbal messages is critical to your success. Using the tips below, you can often know what a person is thinking before they say a word – since body language usually prevails over words.