Gracious Exits
When it comes time to pay, and you are the guest, you have three options. First, wait to see if your host picks up the check to pay it.
Second, you can pick up the bill and suggest splitting it. Third, you can pick up the check and offer to pay the whole amount.
If you are the host, meet with the maîtrede before the meeting and arrange for payment by running your credit card. This makes the payment process smoother and avoids a tug-of-war over the check.
After the check is paid, and you feel it is time to leave, place your napkin on the table and scoot your chair back a bit. If necessary, address the departure verbally and say, “It was such a pleasure having lunch (dinner) with you, and I look forward to doing so again.” Stand and take your leave. You are under no obligation to explain why you have to leave.
Recovering from Mistakes with Grace
Embarrassment may cause you to avoid important contacts, clients or associates because they were present when you made a mistake or faux pas. However, when you react to an embarrassing situation with grace and humility, you can avoid further damage to your image and, maybe, actually enhance it.
Handling embarrassment with humor, especially self-deprecating humor, is a great way of putting people at ease and helping them recover from the embarrassing moment. Fussing or over-apologizing will make everyone feel uneasy.
When another person is embarrassed, try to ignore the incident and brush it off as unimportant. It sometimes helps to tell a story about a time when you also were embarrassed.
When you learn of a serious problem or mistake, do not try to hide it. Always take a deep breath and think about what you are about to say or do. Propose a solution and take action.
Most situations are repairable. Whether you have called unfavorable attention to yourself or embarrassed someone, the way you handle the situation says a great deal about your character and abilities. No one goes through life without making blunders.
For information on keynotes and workshops call: 215-948-2705 or Sara@asuitablesoluiton.com
Next Week: Putting it all together!